Effective Date: 21/07/2025
Entity: PlatinumEdge Technologies Ltd, operating under the brand Flash Bank
MSB Registration No: BC 1465210, License No: C100000579
Address: 5577 153A St. Suite 207, Surrey, BC V3S 5K7, Canada
Phone: +1 236 360 8205
Website: www.flash-bank.com
Contact: support@flash-bank.com
This Privacy Notice explains what information we collect about you, how we use it, and your rights and choices in relation to the personal information we hold about you under Canadian law (PIPEDA) and Regulation (EU) 2016/679 on the Protection of Natural Persons with Regard to the Processing of Personal Data (GDPR).
This policy applies to individuals who use or apply to use the services of Flash Bank, either on their own account or on behalf of a business, potential personnel, suppliers, or others who interact with us.
Who we are
PlatinumEdge Technologies Ltd (hereinafter referred to as “the Company”, “we”, “us”, “our”), operating under the brand Flash Bank, is a licensed Money Services Business (MSB) in Canada, registered under number BC 1465210 with license number C100000579. Our registered office is located at 5577 153A St. Suite 207, Surrey, BC V3S 5K7, Canada. You may contact us at support@flash-bank.com or by phone at +1 236 360 8205.
What personal data we collect
Depending on your interaction with us, we may collect the following categories of information:
– Personal identification data: name, date of birth, gender, marital status, residency, immigration status, passport/ID, driver’s license, tax ID.
– Contact details: email, phone number, social media account, postal/billing address.
– Financial data: bank account details, card details, IBAN, account identifiers, billing information.
– Transaction data: payment methods used, transaction monitoring information, card/crypto usage data, IP, geolocation.
– Technical data: IP address, browser, OS, device ID, login credentials, blockchain identifiers.
– Usage data: site/app usage, clickstream, interaction times, downloads, errors, search terms.
– Marketing data: preferences, consents, communications.
– Information from third parties: credit reference agencies, fraud prevention agencies, sanctions/PEP lists.
– Public sources: registries, directories, websites, media posts.
– Employment data (applicants): CV, education, work history, references, background checks.
– Security data: CCTV footage at our offices, Wi-Fi logs when visiting.
– Records of communications with us.
Our legal basis for processing
We process personal data on the following bases:
– Contractual necessity: to deliver our services.
– Legal & regulatory obligations: AML/KYC, reporting, fraud prevention.
– Legitimate interests: service improvement, litigation defence, security monitoring.
– Consent: where explicitly given (e.g. for marketing).
With whom we may share your data
| Recipient Type | Purpose |
|---|---|
| Regulators & law enforcement (e.g., FINTRAC, tax authorities, police) | To comply with AML, counter-terrorist financing, and statutory reporting obligations. |
| Credit and fraud prevention agencies | Background checks, KYC/AML, fraud detection. |
| Banking & financial partners (correspondent banks, card networks) | To process transactions securely. |
| Technology & cloud providers | Hosting, storage, IT support, infrastructure security. |
| Professional advisors (auditors, lawyers) | Regulatory compliance, audits, legal obligations. |
| Marketing & events providers | With consent, to deliver communications or organise events. |
International Data Transfers
Your personal data may be transferred to and stored in Canada, the UK, the EEA, and Australia. Where transferred outside these regions, we use safeguards such as Standard Contractual Clauses or equivalent legal mechanisms to ensure compliance with data protection requirements.
How we protect your data
We implement strict security measures including encryption, network security, least-privilege access, audits, staff training, and incident monitoring. While we work to ensure data security, transmission over the internet is never 100% secure.
How long we keep your data
We retain personal data for 7 years after the end of a business relationship, or longer where required by law (e.g., for AML, tax, fraud prevention purposes).
Your rights
You may have the following rights regarding your personal data:
– Right to access – obtain a copy of your data.
– Right to rectification – correct inaccurate or incomplete data.
– Right to erasure – request deletion where legally permissible.
– Right to restrict processing – in certain circumstances.
– Right to data portability – where processing is based on consent/contract.
– Right to object – to processing based on legitimate interests or direct marketing.
– Withdraw consent – where processing is based on consent.
To exercise these rights, contact us at support@flash-bank.com. We may require proof of identity. Requests will be acknowledged within 30 days.
Children’s Data
Flash Bank does not knowingly collect or process data relating to individuals under 18 years of age. Any such data identified will be deleted immediately.
Cookies
We use only strictly necessary cookies to provide secure services. Third-party payment processors may set cookies to enable payment transactions. For more details, see our Cookie Policy at www.flash-bank.com/cookie-policy.
Links to other websites
Our website may contain links to external sites. We are not responsible for their content or privacy practices. Please review the privacy policies of any third-party sites you visit.
Social media buttons
Our website may include social media buttons (e.g., LinkedIn, Facebook, Instagram, X/Twitter, YouTube). These features may collect information about you if you interact with them, subject to the policies of those providers.
Changes to this Privacy Policy
We may revise or update this Privacy Policy from time to time. The most recent version will be posted at www.flash-bank.com. We encourage you to review it periodically.
